Warranties With 2-10 HBW

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2-10 Home Buyers Warranty (2-10 HBW) has been a market leader in helping homeowners protect one of their biggest investments since the 1980s. 2-10 HBW provides the industry's leading structural warranty for newly constructed homes, along with the most comprehensive systems and appliances coverage for new and existing homes. Founded and based in Colorado, 2-10 HBW has covered over 6 million homes against unexpected and expensive structural defects, and systems and appliances breakdowns. 2-10 HBW partners with thousands of the nation's finest home builders (including us), subcontractors and real estate professionals to help home buyers, sellers and owners reduce risk, save money and have protection from the unexpected. For more information, visit 2-10.com.

Warranty Overview

LEVELTX provides an insurance-backed structural warranty from 2-10 Home Buyers Warranty (2-10 HBW), the industry's leading structural warranty provider, on every home we build. The reason we provide this additional protection is simple. You deserve peace of mind. LEVELTX cares about the quality of the homes we build, and an insurance-backed third-party structural warranty from 2-10 HBW confirms our commitment to protecting you, your home and your budget. With the industry’s leading structural warranty backing you up, you can rest assured you made the right decision buying a new home from us.

What's Covered?

  • 10 full years of structural-defect coverage for load-bearing components
  • 2 full years of distribution systems coverage against defects in wiring for your electrical system, piping for your plumbing and ductwork for your mechanical system
  • 1 full year of coverage against defects in workmanship and materials

We can't wait to build and protect your dream home!

*Please take the time to read and understand your structural warranty Service Agreement. Call us at 800-488-8844 with questions about any part of the warranty you don't understand.

Warranty Request

As an enhancement to your warranty program, we have also enrolled your home in the Front Line Warranty Service (FLWS) program, administered by 2-10 Home Buyers Warranty. FLWS will be the point of contact for all of your warranty service requests.

To submit warranty service requests, please login below to your homeowner portal. If you are a first time user, select the “sign up here” button. Once you have signed in, click “Service Requests” to submit your warranty requests.

Emergency Warranty Request

If you experience an emergency warranty service situation as defined below, please notify 2-10 HBW and contact the appropriate contractor below:

Please note, if you contact the emergency subcontractors with a NON EMERGENCY issue, you as the homeowner will be charged for the service.

Plumbing

  • Not working at all
  • Excessive leak, one that is a slow drip is not considered excessive.
  • A drain back up

Contact: Chaparral | 281-376-8780

Electrical

  • Not working at all, this does not include individual switches or outlets this is for the entire house
  • A hot wire is exposed
Contact: IES Electric | 713-389-5040

HVAC

  • The entire system is not working, this does not include individual rooms or zones.

Contact: Century Air Solutions | 281-774-8777

Our Commitment To Your Vision

When you entrust LEVELTX with your construction project, you can rest assured that we are 100% committed to turning your vision into your new reality.

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With over 50 years of combined design-build experience, LevelTX is a Houston-based premium builder for residential and commercial projects, as well as custom homes and Build On Your Lot.

  

Lake Breeze Community
Front Office and Model Home
11045 N Lake Mist Ln
Willis, TX 77318, USA